Getting started
Frequently asked questionsManaging clients
Adding your first clientInviting team members to a client accountInviting team
Inviting team members to your agencyBilling & subscriptions
Managing your subscription and billingWorking with content
Understanding portal field configurationsCommon questions
What is the difference between Feed and By client?
Feed shows every upload from every client, newest first. By client shows one client at a time.
How does approving work?
One click marks a batch approved, meaning it has been reviewed and is ready to use. Dropedia records who approved it and when.
What happens if a client goes over their storage limit?
Uploads never fail halfway. The overage is tracked and billed at the end of the cycle, and you can watch each client’s storage on the Clients page.
How do roles work?
Agency admins control everything. Staff only see the clients assigned to them. Your clients only ever see their own portal.