SC Studios LLC d/b/a Dropedia · Martinsburg, West Virginia
This Acceptable Use Policy (“Policy”) explains what you may and may not do with Dropedia. It is part of the Dropedia Terms of Service, and the words defined there (such as “Service,” “Agency,” “Client,” “User,” and “User Content”) mean the same thing here. It applies to every User, every account, and every file, whether uploaded through the website, the mobile apps, or any other way.
Dropedia exists so businesses can send photos, videos, and files to the marketing agencies they work with. Most of this Policy is common sense for that purpose. If you are unsure whether something is allowed, write to support@dropedia.app before you upload it.
1. CONTENT YOU MAY NOT UPLOAD OR SHARE
You may not upload, store, or share through the Service any content that:
• sexualizes, exploits, abuses, or endangers a minor in any way, including drawn, edited, or AI-generated imagery;
• is pornographic or sexually explicit, or shows nudity or intimate images of any person without that person’s documented consent;
• you do not have the rights to share, including content that infringes a copyright, trademark, or other intellectual property right, or that uses a person’s name, image, or likeness without the permission the law requires;
• shows an identifiable person (an employee, customer, patient, or bystander) without the consent and releases the Terms of Service require, including before-and-after, treatment, or body images without a written release, and any image of a minor without verifiable consent from a parent or legal guardian;
• contains protected health information as described in Section 13 of the Terms of Service, or other sensitive personal data you have no lawful basis to share, such as government ID numbers, payment card or bank account numbers, passwords, or medical records;
• is unlawful, or promotes, facilitates, or provides instructions for illegal activity;
• threatens, harasses, bullies, or intimidates anyone, or promotes violence, terrorism, or violent extremism;
• promotes hatred against people based on race, ethnicity, national origin, religion, disability, sex, sexual orientation, gender identity, age, or another protected characteristic;
• is defamatory, or is knowingly false or misleading in a way that could harm someone;
• depicts graphic violence or cruelty to people or animals for shock or gratification; or
• contains viruses, malware, ransomware, or any code designed to damage, take over, or spy on a device or system.
Marketing content showing your own products, services, premises, team, and customers (with the permissions above) is exactly what the Service is for.
2. THINGS YOU MAY NOT DO WITH THE SERVICE
You may not:
• access, or try to access, any account, Client Portal, file, or data that is not yours or that you have not been invited to;
• probe, scan, or test the security of the Service, or bypass any authentication, permission, rate limit, or other protection, unless we have agreed to it in writing beforehand;
• interfere with or disrupt the Service, including by sending excessive automated requests, overloading it, or uploading files designed to crash or slow it down;
• scrape, crawl, or harvest data from the Service, or copy it in bulk by automated means, other than through features we provide for that purpose;
• use the Service as a public file host, content delivery network, or general backup service, for example by publishing Dropedia download links for public distribution;
• resell, sublicense, or provide access to the Service to third parties outside your Agency and the Clients you invite, or share a single login among several people to avoid adding Users;
• get around your plan’s limits, billing, trial rules, or a suspension, including by opening new accounts after we have closed one;
• use invitations or notifications to send spam, or invite people who have not agreed to work with you;
• impersonate any person or business, or misrepresent your connection to an Agency, a Client, or Dropedia;
• reverse engineer, decompile, or copy the Service, except where the law expressly allows it despite this restriction; or
• use the Service in a way that violates any law that applies to you, including privacy, consumer protection, advertising, and export control laws.
3. RESPONSIBILITIES OF AGENCIES
Agencies decide who joins their workspace and which Clients they invite, so they carry extra responsibility:
• you are responsible for the activity of your staff Users and must remove access promptly when someone leaves;
• invite only Clients you actually work with, and use the Service only for that working relationship;
• if you see content in your workspace that breaks this Policy, remove it and tell us at support@dropedia.app when it involves illegal content, a minor, or a third party’s rights; and
• do not ask your Clients to upload anything this Policy prohibits, including protected health information.
Clients have the same responsibility for their own team Users.
4. FAIR USE OF STORAGE AND RESOURCES
Each plan includes the storage and features described when you buy it, and storage above your allowance is billed as described in the Terms of Service. Use must stay in line with ordinary business content handoff. If an account’s use threatens the stability or security of the Service for other customers, we may limit it temporarily and will contact you to sort it out.
5. REPORTING A PROBLEM
To report content or conduct that breaks this Policy, use the in-app support option or write to support@dropedia.app. Tell us what you saw and where (the Agency, the Client Portal, or the file name if you have it). Do not download, copy, or forward illegal material, especially anything involving a minor; describe it and we will handle it.
Copyright complaints follow the notice process in Section 9 of the Terms of Service. To report a security vulnerability, write to support@dropedia.app with “Security” in the subject line and give us a reasonable chance to fix it before telling anyone else.
6. HOW WE ENFORCE THIS POLICY
We do not review User Content as a matter of course, but we may act when we learn of a possible violation, whether from a report, a legal request, or our own security monitoring. Depending on how serious the violation is and whether it has happened before, we may:
• ask you to remove or fix the content;
• remove or disable access to the content;
• limit features or uploads on the account;
• suspend the account, or the access of a single User; or
• close the account permanently.
We usually contact the account owner first, but we may act immediately and without notice when the law requires it, when content involves a minor, when someone could be harmed, or when the security of the Service is at risk. Content that sexualizes, abuses, or endangers a minor leads to immediate account termination and a report to the National Center for Missing & Exploited Children and to law enforcement, as the law requires.
We may keep records of a violation and preserve related content when the law requires it or when we need them to protect the Service, our users, or others. We cooperate with valid legal requests from law enforcement.
If you think we made a mistake, write to support@dropedia.app and we will review it.
7. CHANGES TO THIS POLICY
We may update this Policy as the Service and the law change. We version it like the Terms of Service: when we make a material change, we publish a new version with a new effective date and ask you to agree to it the next time you sign in.
8. CONTACT
SC Studios LLC d/b/a Dropedia · 149 Lynnhaven Drive, Suite A, Martinsburg WV 25404 · support@dropedia.app · dropedia.app